February 13, 2013

New Wheelchair Accessibility Program for NYC's Taxi of Tomorrow

NEW YORK - When New York City's Taxi of Tomorrow project was first announced back in 2010, officials projected a timeline where the first of the new taxi's would be on the streets of Manhattan by 2014. Although not all of the new cabs will be wheelchair accessible as many had hoped, the first of the new fleet is on schedule to be in service by next year. Ahead of this, the Mayor's Office for People With Disabilities in conjunction with the NYC Taxi and Limousine Commission launched a new program to provide improved wheelchair-accessible taxi dispatching services. This includes a centralized service providing on-demand transportation 24/7, 365 days a year with no advance reservations necessary. There will be multiple ways to request rides: Call 311, a direct phone line, text a request, mobile app, and online at Accessible Dispatch. Wheelchair passengers will pay the normal metered fare, there will be no extra costs. All drivers of wheelchair accessible taxis will be required to participate in the accessible dispatch program. The accessible cabs will respond to trips originating in Manhattan and ending in any of the 5 Boroughs, Westchester and Nassau Counties, or the 3 regional airports. 233 of the new wheelchair accessible taxis will be provided by Metro Taxi of New Haven, Connecticut.

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