December 27, 2012

NEWS: Phoenix NEMT Company Helping Homeless Veterans

PHOENIX, ARIZONA - Dec. 17, 2012 - The following video news coverage shows how one local Phoenix NEMT company is supporting the needs of a local charity during this Christmas Season. Quality Transport Services (QTS) has collected and transported over 500 badly needed blankets and jackets to the JustA Center, a day center for homeless seniors in the Phoenix area. QTS will continue to receive donations through the Blanket Drive page of their website, where those interested in supporting the program can contact them. QTS has an interesting back-story, to learn more read my earlier post, NEMT Profile: Quality Transport Services.

December 10, 2012

NEWS: LogistiCare Run NEMT Brokerage in Texas Draws Complaints

TEXAS - Nov. 08, 2012 - In the lead up to proposed public hearings in the Dallas-Fort Worth Region looking into the current state and future options available for the Medical Transportation Program (MTP) in Texas, local TV station KDFW does an investigative report (Video #1) and then follows-up with a story on the public forums (Video #2). The MPT provides transport to eligible Medicaid, Children with Special Needs (CSHCN), and Indigent Cancer Patient (TICP) clients who have no other means of transportation to access necessary health services. Since April 2012, LogistiCare has been managing the North Texas Medicaid MTP under a $30 million annual contract. Since that time as many as 6000 complaints have been received ranging from missed trips, late pick-ups, injuries to clients, and long wait times on the phone. The Human Services Commission (HHSC) will use the public input gathered from the forums as it considers future restructuring of the program operations throughout the state. To learn more read Investigation: Medical Pickup Problems (KDFW-TV), Medical Transportation Program Stakeholder Forums (HHSC), and my own post: What is LogistiCare?

December 9, 2012

NEWS: LogistiCare Terminates Wisconsin NEMT Brokerage Contract

WISCONSIN - LogistiCare notified notified the State of Wisconsin that it will be terminating it's contract with the state to manage non-emergency medical transportation (NEMT) services for Medicaid and BadgerCare Plus recipients. LogistiCare will end operations in the state as of February 17, 2013. It said it was leaving Wisconsin because they were losing money under the current contract because the demand for rides was far greater than anticipated. Citing the state's slowness in implementing promised policy changes concerning eligibility as the reason. Termination of the contract brought about the need for a new round of offers to take over the NEMT Brokerage. Interestingly, LogistiCare has made it known that it plans to offer a bid. To find out more read: Citing Ride Volume, LogistiCare Terminates Contract with State (Journal Sentinel), LogistiCare May Not be Leaving State (Journal Sentinel), and my own previous post concerning this issue: Wisconsin Senate Hearings Investigate LogistiCare Brokerage.

NEMT Provider Profile: GoodFaith Medical Transportation

CALIFORNIA - GoodFaith Medical Transportation is a non-emergency medical transportation (NEMT) company based in San Bernardino. They provide assisted ambulatory, wheelchair, and gurney/stretcher transport services throughout California's Inland Empire Region. Entrepreneur, Connie Threlkel founded the company in 1992 with one van and one driver. It is today the longest serving NEMT company operating in San Bernardino. Future plans include replacing and expanding their fleet with natural gas fuelled vehicles. The following video features Connie Threlkel (her segment begins at 1:35 min.), along with the two other finalists for the 2012 Inland Empire Service Based Entrepreneur of the Year Spirit Award.