June 6, 2012

NEWS: LogistiCare Run NEMT Medicaid Brokerage in Missouri Draws Complaints

MISSOURI - Feb. 21, 2012 - Since October 2011, when LogistiCare took over the $30 million annual contract to operate the Missouri Medicaid Transport brokerage, there have been claims of late buses and missed bookings. The following investigative report from KCTV: Transport Troubles (Feb. 21, 2012) shows the serious consequences that can result. The patient featured, failed to receive her necessary dialysis treatment because her ride never came. As a result, her condition worsened and she had to be transported twice by EMS to hospital, leaving her with a $1,300 ambulance bill. See: Woman Continues Fight Against State Ambulance Provider (Apr. 11, 2012) for the KCTV follow-up story. Another local station also did a news story that showed that such problems are not isolated to missed bookings, but also involve serious safety issues: I-Team: Investigation into LogistiCare (KSDK).
To learn more read: What is LogistiCare?

1 comment:

Anonymous said...

I DRIVE FOR A NEMT WHO'S TRIPS ARE SUPPLIED BY LOGISTICARE. I CAN TELL YOU THAT IN MANY CASES THIS IS VERY TRUE. MANY OF THE PROVIDERS (SKT AND SHOW TRANSPORTATION)FOR EXAMPLEOVER BOOK THEIR DRIVERS WHICH FORCES THEM TO PICK UP PEOPLE WAY TO EARLY AND HAUL THEM AROUND ALL DAY BEFORE RETURNING THEM HOME. MANY TIMES THEY HAVE OVERLY LONG WAITS TO BE PICKED UP FOR A RIDE HOME. ONE LADY TOLD ME THAT HER AND HER GRANDSON WERE PICKED UP AT 5:30A.M FOR A 9:00A.M APPOINTMENT AND DID NOT GET DROPPED OFF AT HOME UNTIL AFTER 7:00 P.M THAT NIGHT