MISSOURI - Feb. 21, 2012 - Since October 2011, when LogistiCare took over the $30 million annual contract to operate the Missouri Medicaid Transport brokerage, there have been claims of late buses and missed bookings. The following investigative report from KCTV: Transport Troubles (Feb. 21, 2012) shows the serious consequences that can result. The patient featured, failed to receive her necessary dialysis treatment because her ride never came. As a result, her condition worsened and she had to be transported twice by EMS to hospital, leaving her with a $1,300 ambulance bill. See: Woman Continues Fight Against State Ambulance Provider (Apr. 11, 2012) for the KCTV follow-up story. Another local station also did a news story that showed that such problems are not isolated to missed bookings, but also involve serious safety issues: I-Team: Investigation into LogistiCare (KSDK).
To learn more read: What is LogistiCare?