Riders complain of problems with transit service
KOB Albuquerque, NM
Feb. 25, 2010. 07:08 PM EST
Some disabled people in Albuquerque, New Mexico who use Albuquerque Transit's SunVan Paratransit Service are frustrated -- complaining they face long waits, big hassles and rude operators. we took their concerns to the city -- to get the city's side of the story.