February 22, 2009

Non-Emergency Medical Transportation (NEMT) Resources

Links to various resources related to the Non-Emergency Medical Transportation (NEMT) Industry; also known as Ambulette, Ambucab, Cabulance, Medi-Bus, Medi-Van, or Medi-Car Services. For more information see: NEMT Providers, the NEMT Index, and Paratransit Watch - EXTRA, a supplement to Paratransit Watch with articles by freelance writers and industry professionals.

- ASSOCIATIONS -


Community Transportion Association - Organization for various kinds of passenger transport including NEMT. See: Medicaid Webinar and the 2009 Partnerships For Wellness Conference.

MDVIP Business Network - Online community network for the transportation industry including NEMT, taxi, and limo services.

NEMT Talk - Online forum for Non-Emergency Medical Transportation Industry. - NEW!


Specialized Medical Vehicle Association of Wisconsin - Association of NEMT providers in Wisconsin.

Taxicab, Limousine, & Paratransit Association - International trade association of and for the private passenger transportation industry, including NEMT providers.

United Medical Transportation Providers Group (UMTPG) - New NEMT independent service providers organization in the process of formation. Featured in United Medical Transportation Group

- BUSINESS -

The Tenney Group - Transportation Business Broker since 1973. Read More...

How to Build a Million Dollar Medical Transportation Company - E-Course for starting up your own Ambulette/Non-Emergency Medical Transportation business. Besides the 320 page e-book, the package also includes an ambulette driver manual, employee handbook, and other bonus materials. Featured in the Start Your Own Non-Emergency Medical Transportation Business Series


Million Dollar Transportation Company Business Plan - A 3-year NEMT business start-up plan of "controlled growth" strategy.

Non-Emergency Medical Transportation Business Start-Up Manual - Resource for the NEMT industry published by Precision Management and Consulting Services (PMCS). The 250 page manual provides detailed information covering all aspects of the business. Read More...

One-On-One Training & Coaching - Personal business consultation and mentoring program with Joel Davis.

NEMT Solutions, LLC - California consultant assists small and medium sized providers with initial startup and day to day operations.

Private Medical Transportation Business - 90 page manual + CD by Christopher Duncan. Includes information needed to start-up and run a medical transport company. Read More...


- BROKERS -

Access2Care - AMR's NEMT Management Services Program.

AccessOnTime - National coordination of medical transport and language services specializing in Worker's Compensation. A LifeStar Company.

American Logistics Company (ALC) - National passenger transportation management company serving transit agencies, school districts, and healthcare.

Center for Transportation Excellence (CTE) - Manages NEMT for county governments, managed care organizations, and health and human services agencies that serve older adults, persons with disabilities and other individuals lacking adequate transportation.

Coordinated Transportation Solutions (CTS) - Not-for-profit organization has successfully managed NEMT services, public and community transportation, and call centers throughout U.S. since 1997. 

Enjoi Transportation - Manager/Broker of NEMT services in Detroit.

First Transit - NEMT - ADA Paratransit Call Center Management

Greater Pinellas Transportation Management System (GPTMS) - Provides Medicaid transportation services for Pinellas County, Florida.

Hopelink - Non-profit organization that provides a number of services in Washington State including coordination of Medicaid transport to medical appointments.

Human Services Council - Washington State non-profit organization that provides a number of community services including coordination of Medicaid Transportation.

LogistiCare - Nation's largest and longest established private NEMT broker. Owned by Providence Service Corp. Read More...

Medical Transportation Management (MTM) - Nationwide NEMT broker managing networks in 29 states and the District of Columbia. Also provides Paratransit services management, ADA assessments, and travel training. Read More... 

National MedTrans Network - Regional NEMT network management in New York City Metro area. 

Northwest Regional Council (NWRC) - Washington State NGO that provides a number of community based services including coordination of Medicaid Transportation.

Paratransit Services - Operating since 1980, Provider of various transport services including Medicaid brokerage services in areas of Washington State.

People For People - Non-profit organization in Central Washington State providing a number of community services including Medicaid Transportation Brokering.

Senior Whole Health - Voluntary health care plan for those eligible for both Medicare and Medicaid. Program manages care including non-emergency related transportation. Currently only available in parts of Massachusetts and New York State. Read More...

Specialty Mobility Services - Operating since 1992, SMS is a non-profit organization that administers various Medicaid brokerage services, including transportation in the State of Washington.

TMS Management Group - Transportation management/brokerage firm specializing in administrating non-emergency transportation services. Providing services in Arizona, Texas, Georgia, Florida, Iowa, Illinois, Michigan, Indiana, and Ohio.

Total Transit - Arizona based transportation management company that provides co-ordination for a wide variety of modes of transport, public and private, including Medicaid Transportation Management.

- DIRECTORIES -

1-800-Ambulance - National non-emergency ambulance database.

A-800-MediVan - National call center for reserving NEMT services. Launching 2013

Able Transport - Canadian Limousine Directory which includes wheelchair accessible van and paratransit bus, and non-emergency medical service requests.

Access Travel Center - State listings for non-emergency medical ground & air transportation.

Cabulance.com - Database of cabulance, wheelchair, and NEMT companies throughout the U.S.

GoServices - Get free medical transportation quotes.

NEMT Providers - My directory page (on this site) with 100's of companies listed nationally or by state. If there is a provider you would like included (it's free), you can get in touch with me through: Contactify

- INDUSTRY -

Access2Care - AMR's NEMT Management Services Program.

American Logistics Company (ALC) - National passenger transportation management company serving transit agencies, school districts, and healthcare.

AMR's Disaster Response Team - Members assist communities across the continental United States in time of need. Companies that provide paratransit service are needed to supplement federal and military responses to disasters and other public emergencies. Free to join. Contact Troy Lambert at 228.897.6643.

AXM Logistics - National network of non-emergency medical transportation providers. Coordinates ambulatory, wheelchair, stretcher, and air ambulance transports services.

Center for Transportation Excellence (CTE) - Manages NEMT for county governments, managed care organizations, and health and human services agencies that serve older adults, persons with disabilities and other individuals lacking adequate transportation.

Coordinated Transportation Solutions (CTS) - Connecticut based not-for-profit organization has successfully managed NEMT services, public and community transportation, and call centers throughout U.S. since 1997.

Enjoi Transportation - Manager/Broker of NEMT services in Detroit.

Express Medical Transporters - National provider of NEMT. Independently owned franchises. Featured in Opening a NEMT Franchise

First Transit - NEMT - ADA Paratransit Call Center Management

LogistiCare - Largest NEMT broker. Partnered with a network of 1100 local providers in 36 states + DC. Owned by Providence Service Corp.

Medical Transportation Management (MTM) - Nationwide NEMT broker managing networks in 29 states and the District of Columbia. Also provides Paratransit services management, ADA assessments, and travel training. Read More

Med-X Medical Transportation Services - National coordinated and managed network of non-emergency medical ground and air medical transportation.

NEMT Advertising - Earn extra income by having advertising on Ambulette.

National MedTrans Network - Regional NEMT network management in New York City Metro area.

People For People - Non-profit organization in Central Washington State providing a number of community services including Medicaid Transportation Brokering for Benton, Columbia, Franklin, Kittitas, Walla Walla, and Yakima Counties.

TMS Management Group - Transportation management/brokerage firm specializing in administrating non-emergency transportation services. Providing services in Arizona, Texas, Georgia, Florida, Iowa, Illinois, Michigan, Indiana, and Ohio.

- INSURANCE -

Ambulette Insurance Quotes - Compare insurance for each state.

Craft Insurance - Independent full service agency based in Greenboro, NC.  Offers a variety of services including Paratransit and NEMT insurance.

Fairmont Insurance - Non-Emergency Medical, Ambulette, and other related modes of specialized transport. Available for all 50 states.

Haylor, Freyer, & Coon - Variety of specialized transportation insurance including NEMT, Ambulette, and Wheelchair/Stretcher Transport.

HDA Insurance Brokerage - California offering coverage for NEMT.

LA General Insurance Marketing - Insurance Broker

NSM Insurance Group - NEMT Insurance, For more info: "Anything On Wheels" (Rough Note Magazine)

Placer Insurance Agency - NEMT Insurer

Saveway Insurance - Public transportation insurance for NEMT providers in California and Arizona.

Southern States Insurance - “Delivering family and business insurance in Georgia, Florida and nationwide. Specializing in Non Emergency Transportation insurance." Read More...

Sovereign Risk Solutions - National full service insurance brokerage specializing in paratransit insurance.

- POLICY -

CMS: Centers For Medicare & Medicaid Services - Federal Agency responsible for administering the Medicare, Medicaid, SCHIP (State Children's Health Insurance), and several other health related programs.


Medicaid Benefits Online Database - State by state database of NEMT benefits. Includes: co-payment requirements, prior approval requirements, coverage limitations, reimbursement methodology, and populations covered. Presented by the Henry J. Kaiser Family Foundation.

Medicaid Transportation Brokers (2005) - Washington State Department of Transportation report.

Protocols for NEMT Providers - Prepared by CenCal Regional Health Authority (Santa Barbara)

- RESEARCH -

A Critical Lack of Access to Needed Medical Care (2005) - NEMT and the Transportation Disadvantaged

Controlling Costs For Medical Equipment & Transportation (2005) - Missouri State Auditor's report of Medicaid cost management, includes NEMT & Taxis.




Devolution's Policy Impact on NEMT - 2007 presentation by Stephen Borders, PhD to Annual Meeting of American Public Health Association. Part of session on Transportation Barriers to Child Health Access.

Fraud & Abuse Safeguards For State Medicaid NEMT Service (2009) - Federal Department of Health & Human Service Report.


ITS Applications for Coordinating and Improving Human Services Transportation - U.S Department of Transportation study into wide range of ITS applications including a NEMT provider: Wheels of Wellness (Coordination Through Brokerage).

Medicaid Non-Emergency Medical Transportation: Three Case Studies - Detailed 2002 study by the National Consortium on the Coordination of Human Services Transportation of operations in Delaware, Utah, and New York.

Medicaid's Medical Transportation Assurance: Origins, Evolution, Current Trends, & Implications for Health Reform (2009) - George Washington University School of Public Health & Health Services

Medicaid Transportation and Rural Transit: A Coordination Success Story - PowerPoint presentation to the 17th National Rural Public & Intercity Transportation Conference, 2006.

Medicaid Webinar - Web based audio/visual seminar sponsored by the Community Transportation Association in two parts: Part 1 Playback + Documents, Part 2 Playback +Documents.

NEMT: How To Maximize Safety & Cost Effectiveness Through Better Use Of Private For-Hire Vehicle Operators - (2009) Developed by members of the Taxicab, Limousine, & Paratransit Association.

NEMT for Pregnant Women - (2008) Prepared by Leslie Arnold and Jane Perkins. Transportation options available to help Medicaid-eligible pregnant women.

NEMT Reviews - 1999 State of Illinois analysis of discrepancies in billing by providers.

NEMT in Rural Areas - Case study of Placer County, California services.

NEMT: Issues of Statewide Planning Significance - 2005 presentation to the San Bernardino Associated Governments (SANBAG) Health Access Conference.

NEMT: Lessons from the Mountain State of West Virginia - 2005 PowerPoint presentation summarizing service in the state. HTML version available here.

NEMT Reviews - Detailed 1999 State of Illinois report on NEMT expenditures.

NEMT Study Report - 2008 analysis of Medicaid NEMT Program in Maryland.

Researching the Health Care Benifits Medicare Transportation - Article on potential of NEMT to provide some Medicare transport to reduce costs.

The State of NEMT (2010) - Wisconsin Community Transportation Magazine Essay

Transit Agency Participation in Medicaid Transportation Programs - 2006 report by the Transit Cooperative Research Program.


True Dialysis - Article showing the importance of transport for non-emergency out patient care.

- SCHEDULING, DISPATCH, & INVOICING -

Ambulette Software - Comprehensive software specifically designed for NEMT: scheduling, vehicle management, dispatch, and billing.

Dispatching Made Easy 2.0 - Online web-based application that allows owners and users to view, operate, and manager their dispatch, logistics, and invoicing from any computer with internet access. Read More...

Dispatching For Dollars - Logistics ebook/training manual for NEMT dispatchers and schedulers. Read More...

eVanGo - Web-based scheduling, billing, and customer management system. Read More...

GCS MedTrans - Patient accounting, electronic billing, and scheduling program for NEMT companies.

Foilcon NEMT Solution -  RocketFuel scheduling, route planning, tracking, telematics, and dispatching system.

Management Information Solutions - Maker of TransAid NEMT internet based scheduling and billing software.

Medictrans - Ambulette management, dispatching, and billing software.

MedTrans Pro - Integrated software specifically designed for NEMT: client database, scheduling, dispatch, reports, and accounting.

MedTransSoft - Dispatch and billing software for NEMT

StrataGen - Intelligent transportation solutions for variety of services including non-emergency medical and medicaid transports. Read More...

Trapeze - NEMT reservations, scheduling and dispatching software. Read More...

TransiTrak - Web-based NEMT routing and scheduling program that also manages fleet maintenance as well as reporting and invoicing.

X12 Creator - Electronic billing application for submitting NEMT claims directly to Illinois Medicaid and other Healthcare Insurance providers.

- STRETCHERS / GURNEYS -

Ferno - Large international manufacturer.

Stryker - Popular transport stretchers for NEMT & EMS.

- TRAINING -

MedicarSafety - NEMT Driver and Attendant training program in Chicago, Illinois.

Non-Emergency Stretcher Transportation Workshop - 2 day workshop presented by the Center for Urban Transportation Research (University of South Florida).

Provider Workshop: Commercial NEMT - 2009 class materials for workshop developed by theKansas Medical Assistance Program.

- VANS / AMBULETTES -

Accessible Vans & Mobility - Retail and Commercial Van Conversions, Eastern Seaboard.

Ambunet - Specializes in Ambulettes. Division of Ambulance Network.

Amcar Motors - Florida manufacturer of private and commercial mini-van conversions.

Ams Vans - New and used wheelchair accessible vans.

Atlantic Turtle Top - South Gafton, MA.



ARBOC Mobility - Indiana manufacturer



AutoAbility - Clarkson, Michigan; variety of commercial & person van conversions including 'COTvan' for NEMT capability to transport bariatric patients & extra features.


Autovan - National U.S. digital dealership of minivan conversions.



Barnett Mobility - Wheelchair accessible taxis, paratransit buses, and mini-vans.


Bluebird - Large school bus manufacturer, includes wheelchair accessible minibuses.


Braun Mobility - Private and Commercial Van Conversion Division of Braun Corporation.



Coach & Equipment - Based in New York, established 1895.

Collins Bus Corp. - Manufacturer of small school buses.


Goshen Coach - Indiana manufacturer of a wide variety of buses.



Ford Mobility Motoring - Ford's specialty fleet services.

Major Vehicle Exchange - Buy or sell reconditioned shuttle, church, and mobility buses.



MDT Motors - Online marketplace for used vehicles and NEMT industry equipment.


Mobility Works - Ohio based private and commercial van conversion company.


New England Wheels - Massachusetts based, wide variety of accessible van and bus conversions.

Nor-Cal Mobility - Sacramento private and commercial van conversions.

Sonny Merryman - Virginia commercial and school bus manufacturer.

Starcraft Bus - Indiana manufacturer.

Startrans - Supreme Corporation's bus division.

Thomas Built Buses - Large North Carolina school bus manufacturer.

Thor Industries - Major manufacturer of commercial buses and ambulances.

Transit Plus - Large Variety of Personal and Commercial Bus Conversions, Florida Based.

Turtle Top - Indiana based manufacturer of wide range of bus types.

United Access - Commercial Accessible Vans, Based in St. Louis.

VCI Mobility - Personal and commercial use wheelchair vans and buses including ambulette/non-emergency medical transportation vehicles. Based in Pennsylvania.

Viewpoint Mobility - Personal and Commercial Mini-Van Conversions, Available across U.S.

Ward Transportation Services - Arkansas based school and commercial bus manufacturer.

Wolfington - Manufactures variety of buses.

Williams Bus - Manufacturers specialty buses.

- WHEELCHAIR LIFTS -

Braun - Wheelchair Lifts, Transit Vehicles, and Wheelchair Ramps.

Maxon Mobility - Manufacturer of hydraulic lifts.

Ricon - Manufacturer of wide variety of wheelchair lifts and ramps.

- WHEELCHAIR / PASSENGER SECUREMENT & SAFETY -

Q-Striant - Largest manufacturer of wheelchair/passenger securement products.

Sure-Lok - Manufacturer of wheelchair/occupant securing products.

Vehicle Video Cameras - Live Camera and Video Surveillance Systems for NEMT.

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Find more blog posts and directory pages that deal primarily with non-emergency medical transportation on the NEMT Index.

6 comments:

Anonymous said...

Does any one have experience with www.21st.com Vehicle Insurance and also how did you find their service ?

Cory Slicklen said...

Commercial Insurance specialist. Transportation niches.

Specialties
Exclusive medical transportation program with top carrier in NY, CT, NJ, OH, MD, PA and FL.

I can help with bonds. Free MVRs w/order.

Can write all states.

cslicklen@capcoverage.com

Anonymous said...

Does anyone have any experience with Schedgy Dispatching software? http://schedgy.com

jimi said...

C2Logix offers routing software to plan, maintain and manage your most effective routes. the location has targeted technology to resolve your specific needs.
www.c2logix.com/industries/dispatching-software

Ray said...

I created a message board where we can talk about everything we've learned from Transit Watch.

http://nemttalk.proboards.com/index.cgi

I hope you guys like it, and thank you to TW for all there info!

Webmaster said...

Thanks for letting me know about your message board. Great idea. I encourage others to check out and join NEMT Talk - http://nemttalk.proboards.com/index.cgi